Mystery NH Escape Rooms - North Conway

An escape room experience.

50 White Mountain Highway Conway, NH, 03818 United States

603.662.0404

Visit us in Conway Marketplace, Conway, NH.

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Mystery NH is a fun and exciting, immersive, real-life escape room experience, located in the heart of beautiful Mount Washington Valley.

With the clock running, you and your team must find clues, solve puzzles and open locks in order to escape the room. The only tool you will need is your brain.

This is a great activity for family, friends, co-workers, birthdays, anniversaries, team-building... Will you accept this entertaining challenge? Explore your inner detective at Mystery NH!

Each of our escape room experiences differs in theme, puzzles and challenges. Play one, play all!

Our themed rooms are retired and re-imagined every nine months or so.

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"If I could give it more stars... I can not rave enough about this place. Great experience for any group of people! The staff is outstanding, professional and helpful."

- Cheryl M.

"I wanted to finish, yet I didn't want it end!"

- Micheal L.

"Wicked awesome! Loads of fun! Highly recommended."

- RhodieRoamer

"The whole family loved it, ages 14 to 93!"

- ZoZaMom

Please email info@mysterynh.com or call (603) 662-0404 with any questions or concerns.

CUSTOMER RESPONSIBILITIES

  • FOR ONLINE BOOKINGS - Enter the required information correctly. Mystery NH LLC does not validate personal information entered by customers while booking a game. Booking confirmation (including a confirmation code) is sent to the email address entered into the online form.

  • FOR ONLINE BOOKINGS - Verify the date and time you are selecting, prior to completing booking. Mystery NH is not responsible for booking errors.

  • An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. Participate in any of our games entirely on your own accord and sole discretion, assuming all inherent risks and accountability of such a decision. Mystery NH LLC assumes no liability whatsoever for any (personal or equipment) damages, injuries or illness caused by game room misuse or not following the rules described before the game.

  • Players age 17 and under must be accompanied by a parent or guardian in the room, as a paid player, as adult supervision is required.

  • Our rooms are family-friendly, but designed for ages 8 and up. Children under 8 must be approved to play, so please contact us BEFORE booking. If arriving with an unapproved younger player results in the cancellation of the game, a $60 fee will be retained from any refund issued.

  • Our escape rooms are designed with a maximum capacity for the utmost enjoyment. Mystery NH is not obligated to allow admittance of players exceeding the room’s stated maximum capacity. 

BOOKING AND REFUND POLICY

  • Full payment is required at time of booking and booking is confirmed only after payment is processed.

  • Refund in full or in part is not available once the booking is confirmed.

  • Cancellation is not an available option once the booking is confirmed.

  • The reservation will be deemed a NO-SHOW when the delay in arrival is more than 10 minutes after the reservation time. In case of a NO-SHOW, the full amount paid for the booked game will be forfeited.

  • Rescheduling is free of charge, provided the request to reschedule is submitted to Mystery NH forty-eight (48) hours prior to the booked time. Email bookings@mysterynh.com or call (603) 662-0404 to reschedule.

  • Should Mystery NH need to cancel a paid booking for administrative reasons, a choice of a refund, a gift certificate for a future game or a reschedule, value equal to the confirmed booking, will be offered.

  • Cancellation Fee (for extenuating circumstances) Effective April 11, 2023: Cancellations, resulting in a refund, will incur a $5 cancellation fee, deducted from the amount paid upon original booking.

RULES OF CONDUCT

  • Customers under the influence of alcohol, drugs or any other substances that hinder sound judgement will be denied of gaming, or even entry to our premises. Determination is at the sole judgement of Mystery NH staff.

  • Displaying inappropriate, rude, indecent or intolerable behaviors by customers may result in the offending customers being asked to leave, or suspending or ending the game in its course by Mystery NH LLC staff. In any such events, the game for those individuals will be deemed properly finished, and as such, no refund or any other form of compensation is due.

  • Each customer will be duly informed and instructed about the rules of the game, with special attention to do’s and don’ts specific to the game room they are about to enter. Non-adherence to these instructions will result in suspending or ending the game in its course by the Game Master. In any such events, the game will be deemed properly finished, and as such, no refund or any other form of compensation is due.

  • Customers agree to reimburse Mystery NH LLC for any damages to any objects and installations, resulting from their misbehavior whether willful or out of negligence. Mystery NH LLC therefore is entitled to present claim to the customer for reimbursement for the costs incurred as a result of such behavior.

MANAGEMENT DISCRETION

  • All Terms and Conditions may be adjusted as necessary by management at our discretion, on a case-by-case basis.

Exercise your brain with Mystery NH!